Privacy Policy for The Sunshine Haven

The Sunshine Haven Website Privacy Policy

Effective Date: 11/13/2025

This Privacy Policy describes how The Sunshine Haven ("we," "us," or "our") collects, uses, and discloses information from visitors who access or use our website, thesunshinehaven.com, with a strong emphasis on user privacy.

1. Information We Collect

We engage in data collection through two main types of information from visitors to our website:

A. Information You Voluntarily Provide

This includes personal information you provide when you interact with the site, such as when you:

- Submit a contact form or inquiry.

- Sign up for an email newsletter or mailing list.

- Send us an email directly.

This data may include your name, email address, phone number, and the content of your message.

B. Automatically Collected Usage Data (Non-Personal)

When you access our website, we may automatically collect certain non-personal information through tools like cookies, Google Analytics, and server logs. This data helps us understand how the site is being used and includes:

- Your IP address.

- Browser type and operating system.

- Pages you visit and the time spent on those pages.

- The referring website address.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To Respond to Inquiries: To communicate with you and answer your questions submitted via contact forms.

- To Improve Our Website: To analyze usage trends and enhance the user experience and site functionality.

- For Marketing: To send you newsletters or promotional materials, provided you have explicitly opted in to receive them.

- To Ensure Security: To monitor and prevent unauthorized access or potential threats to the website, reinforcing our commitment to website security.

3. Use of Cookies

Our website uses "cookies," which are small text files placed on your device, to help analyze web traffic and improve your user experience. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

4. How We Share Your Information

We do not sell your personal information to third parties. We may disclose your information to the following entities only when necessary:

- Service Providers: We may share information with trusted third-party vendors who perform functions on our behalf (e.g., website hosting, email marketing services, and analytics providers).

- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a government or law enforcement agency.

5. HIPAA Disclaimer and Clinical Information

THIS WEBSITE PRIVACY POLICY DOES NOT APPLY TO PROTECTED HEALTH INFORMATION (PHI).

Any information or communications submitted through this website (e.g., general inquiries) are NOT considered Protected Health Information (PHI) under HIPAA. We use specific, secure, and encrypted methods (separate from this website) to handle the PHI of our official clients, as described in our HIPAA Notice of Privacy Practices (NPP), which is provided to all clients. The Sunshine Haven maintains strict confidentiality standards for client PHI as required by law.

6. Security

We take reasonable steps to protect the personal information submitted to us, ensuring user privacy. However, please be aware that no security measure is 100% effective, and the electronic transmission of data over the internet cannot be guaranteed to be perfectly secure.

7. Your Rights

Depending on your location, you may have the right to request access to, correct, or delete any personal information we hold about you. If you have questions about your data or wish to exercise these rights, please contact us using the information below.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

The Sunshine Haven Email: yoursunshinehaven@gmail.com  Phone: 808-729-8380